University of Reading Employee Engagement Case Study

Utilising external coaching to engage employees in an organisation

Executive Summary


The Dean of Diversity and HR commissioned me to produce and implement a pilot coaching programme for their Executive Administration Managers.


The purpose was to test the viability of external coaching, providing support from outside the employee report structure, to engage the managers in their roles following a restructure.


The result was that the managers were more engaged and positive about their work, personal development and the organisation.


The University of Reading has commissioned further coaching for managerial staff.


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